Privacy Policy

Behind The Scenes (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or contact us.

1. Information We Collect

We may collect and process the following data:

Personal Information

• Name
• Email address
• Phone number
• Company name (if applicable)
• Any information you provide via contact forms or email

Technical Data

• IP address
• Browser type and version
• Device type
• Pages visited and interaction data

Communication Data

• Messages sent through forms, email, or scheduling tools

2. How We Use Your Information

We use your data to:

• Respond to inquiries and requests
• Schedule meetings and consultations
• Provide our event planning services
• Improve our website and user experience
• Send relevant updates (only if you opt in)
• Comply with legal obligations

3. Legal Basis for Processing (GDPR)

We process your data based on:

• Consent – when you submit forms or opt in
• Contractual necessity – to deliver services
• Legitimate interest – to improve our services and communication
• Legal obligations

4. Sharing Your Data

We do not sell your personal data.

We may share data with:

• Service providers (e.g., hosting, email, scheduling tools)
• Legal or regulatory authorities when required

All third parties are required to respect your data and process it securely.

5. Data Retention

We retain your personal data only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal and accounting requirements

6. Cookies

Our website may use cookies to:

• Improve performance and usability
• Analyze traffic and behavior

You can control or disable cookies through your browser settings.

7. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent at any time
• Request data portability

To exercise your rights, contact us at:
info@behind-the-scenes.nl

8. Data Security

We implement appropriate technical and organizational measures to protect your data from:

• Unauthorized access
• Loss or misuse

However, no online system is completely secure.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Information

If you have questions about this privacy policy or your data:

Behind The Scenes
Stroinksbleekweg 31
7523 ZK Enschede
Netherlands

Email: info@behind-the-scenes.nl
Phone: +31 (0)85 200 6215